Izyan Hizza, H. L. and Cheng, Boon Liat * (2014) Factors influencing customer satisfaction and E-Loyalty: Online shopping environment among the young adults. Management Dynamics in the Knowledge Economy, 2 (3). pp. 462-471. ISSN 2392-8042
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Cheng Boon Liat 2014 Factors influencing customer satisfaction and e-loyalty Online shopping environment among the young adults.pdf - Published Version Available under License Creative Commons Attribution Non-commercial. Download (263kB) | Preview |
Official URL: http://www.managementdynamics.ro/index.php/journal...
| Item Type: | Article |
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| Uncontrolled Keywords: | online shopping; customer satisfaction; website design; security; e-‐‑service quality; information quality; e-‐‑loyalty |
| Subjects: | H Social Sciences > HF Commerce |
| Divisions: | Sunway University > Sunway Business School [formerly Sunway University Business School until 2023] > Dept of Marketing Strategy and Innovation [formerly Dept. Marketing] |
| Depositing User: | Dr Janaki Sinnasamy |
| Related URLs: | |
| Date Deposited: | 27 Sep 2021 04:17 |
| Last Modified: | 27 Sep 2021 04:17 |
| URI: | http://eprints.sunway.edu.my/id/eprint/1804 |
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