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Cheng, Boon Liat * and Cham, Tat Huei and Dent, Michael M * and Lee, T. H. (2019) Service innovation: Building a sustainable competitive advantage in higher education. International Journal of Services, Economics and Management, 10 (4). p. 289. ISSN 1753-0822
Cham, Tat Huei and Lim, Yet Mee and Cheng, Boon Liat * and Lee, T. H. (2016) Determinants of knowledge management systems success in the banking industry. VINE Journal of Information and Knowledge Management Systems, 46 (1). pp. 2-20. ISSN 2059-5891