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Cheng, Boon Liat * and Mansori, Shaheen and Cham, Tat Huei and Dent, Michael M * and Yusman, Y. (2021) Building sustainable relationships: Service innovation at the pinnacle of touristic achievement. Asian Journal of Business Research, 11 (1). ISSN 2463-4522
Dent, Michael M * (2020) The importance of being [insert preferred name here]: academic naming conventions with particular reference to Malaysia. International Journal of Social Science Research, 2 (4). pp. 188-197. ISSN 2710-6276
Cheng, Boon Liat * and Cham, Tat Huei and Dent, Michael M * and Lee, T. H. (2019) Service innovation: Building a sustainable competitive advantage in higher education. International Journal of Services, Economics and Management, 10 (4). p. 289. ISSN 1753-0822
Valaei, Naser * and Nikhashemi, Seyedrajab * and Hwang, Ha Jin * and Dent, Michael M * (2018) Task technology fit in online transaction through apps. In: Optimizing E-Participation Initiatives Through Social Media. IGI Global, Hershey, PA, pp. 236-251. ISBN 9781522553267
