Examining Social Presence and Online Learning Satisfaction Among Malaysian University Students During the COVID-19 Pandemic

Ho, Meng Chuan and Keoy, Kay Hooi and Tan, Han Leong and Pang, Khong Yun * and Ooi, Pei Boon * and Rohana, Yusof (2022) Examining Social Presence and Online Learning Satisfaction Among Malaysian University Students During the COVID-19 Pandemic. International Journal of Education, Psychology and Counseling, 7 (47). ISSN 0128-164X

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Abstract

This study aimed to investigate the relationship between social presence and online learning satisfaction among 257 university students (Mage=19.89years, SDage=1.93) during the COVID-19 pandemic. The partial least square (PLS) algorithm was used to examine the association and the prediction of the proposed relationship. This study employed a cross-sectional research design with convenience sampling. Participants completed an online survey questionnaire which consisted of a Social Presence Scale and Satisfaction Scale in March 2022. All scales included in the present study reported a satisfying level of reliability and validity coefficient. The PLS regression tests showed that social presence was positively associated with online learning satisfaction (β = 0.717, p < 0.01). Additionally, social presence reported a medium level of prediction power towards online learning satisfaction which shed light on the underlying mechanisms that explain students’ online learning satisfaction during the COVID-19 pandemic. The results also demonstrate the singifiant contribution of teaching and learning approach, programme or intervention to facilitate social presenc. It is also essential to promote a greater sense of online satisfaction among university students.

Item Type: Article
Uncontrolled Keywords: social presence; online learning satisfaction; university students; COVID-19; cross-sectional study; prediction;
Subjects: L Education > LB Theory and practice of education
R Medicine > RC Internal medicine
Divisions: Others > Non Sunway Academics
Sunway University > School of Medical and Life Sciences [formerly School of Healthcare and Medical Sciences until 2020] > Department of Medical Sciences
Sunway University > School of Medical and Life Sciences [formerly School of Healthcare and Medical Sciences until 2020] > Dept. Psychology
Depositing User: Ms Yong Yee Chan
Related URLs:
Date Deposited: 03 Aug 2024 06:44
Last Modified: 03 Aug 2024 06:44
URI: http://eprints.sunway.edu.my/id/eprint/2955

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