Employee retention, market orientation, and organizational performance – An empirical study

Fatema Johara, and Sofri Yahya, and Tehseen, Shehnaz * (2018) Employee retention, market orientation, and organizational performance – An empirical study. International Academic Journal of Business Management, 5 (3). pp. 176-187. ISSN 2454-2768

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Every organization needs to attract, recruit and hold the best talent in today’s competitive environment to survive in the marketplace. The organizations can perform at their best level by utilizing all capabilities of their employees that is possible through employees’ retention. The purpose of this study was to examine the extent to which market orientation assists in achieving organization’s outstanding financial performance by retaining its core employees. A total of 300 self-administrative questionnaires were distributed and only 266 employees gave feedback. Out of 266, response of 18 employees was found incomplete. The data was analyzed with the help of SPSS software. The results demonstrated that market orientation has a significant role in employee retention as well as outstanding organizational financial performance. The outcomes of this study will help organizations understand the importance of market orientation in achieving superior organizational financial performance and in retaining key employees.

Item Type: Article
Uncontrolled Keywords: Market orientation; competitive edge; organizational performance, retention
Subjects: H Social Sciences > HF Commerce
Divisions: Sunway University > Sunway University Business School > Dept. Management
Depositing User: Dr Janaki Sinnasamy
Related URLs:
Date Deposited: 22 Jun 2018 06:50
Last Modified: 02 May 2019 07:20
URI: http://eprints.sunway.edu.my/id/eprint/849

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