Changing the perception of the call centre industry

Nezakati, Hossein * and Rozita, Sedek (2012) Changing the perception of the call centre industry. In: Business practices in Malaysia. McGraw Hill Education, Malaysia, pp. 106-120. ISBN 9789675771521

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Official URL: https://www.academia.edu/3613582/The_determinants_...
Item Type: Book Section
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
H Social Sciences > HE Transportation and Communications
Divisions: Others > Non Sunway Academics
Sunway University > Sunway Business School [formerly Sunway University Business School until 2023] > Dept of Marketing Strategy and Innovation [formerly Dept. Marketing]
Depositing User: Ms Yong Yee Chan
Related URLs:
Date Deposited: 28 Apr 2022 12:16
Last Modified: 28 Apr 2022 12:16
URI: http://eprints.sunway.edu.my/id/eprint/2069

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