Fostering organizational citizenship behavior (OCB) through human resources empowerment (HRE)

Nezakati, Hossein * and Kohzadi, Vajihe and Karimi, Faraz and Asgari, Omid (2009) Fostering organizational citizenship behavior (OCB) through human resources empowerment (HRE). In: 10th International Business Research Conference, 16-17 April 2009, Crowne Plaza Hotel, Dubai, United Arab Emirates.

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This research attempts to build a model to present an approach for achieving organizational citizenship behavior (OCB) through human resource empowerment (HRE). Process procedures used in building this model were: 1) preparation of individuals and management; 2) requirements for empowerment process and utilization of five principles from Deming Principles; 3) three dimensions of HRE process and their symbolic aspects; 4) OCB dimensions in their innate forms and their enforcement during these procedures; 5) instrumental factors in creating OCB and outcome of HRE in one procedure; 6) OCB symbolism; and 7) consequences of OCB. The results of this study showed that eight factors out of eleven (73 percents of factors) that make up OCB and consequences of HRE are analogous indicating the fundamental relationship of HRE with OCB.

Item Type: Conference or Workshop Item (Paper)
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Others > Non Sunway Academics
Sunway University > Sunway University Business School > Dept. Marketing
Depositing User: Ms Yong Yee Chan
Related URLs:
Date Deposited: 28 Apr 2022 10:13
Last Modified: 28 Apr 2022 10:13

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