Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia

Cheng, Boon Liat * and Yee, S. W. (2014) Factors influencing consumers’ online purchase intention: A Study among University students in Malaysia. International Journal of Liberal Arts and Social Science, 2 (8). pp. 121-133. ISSN 2307-924X

Preview

Text Cheng Boon Liat 2014 Factors Influencing Consumer's Online Purchase Intention A study.pdf - Published Version Available under License Creative Commons Attribution Non-commercial. Download (150kB) | Preview

Abstract

E-Commerce is one of the crucial trading methods worldwide. Hence, it is important to understand consumers’ online purchase intention. This research aims to examine factors that influence consumers’ online purchase intention among university students in Malaysia. Quantitative research approach has been adapted in this research by distributing online questionnaires to 250 Malaysian university students aged between 20-29 years old, who possess experience in online purchases. Findings of this research have discovered that trust, perceived usefulness and subjective norm are the significant factors in predicting online purchase intention. However, perceived ease of use and perceived enjoyment are not significant in predicting the variance in online purchase intention. The findings also revealed that subjective norm is the most significant predicting factor on online purchase intention among university students in Malaysia. Findings of this research will provide online marketers with a better understanding on online purchase intention which enable them to direct effective online marketing strategies.

Actions (login required)

View Item