HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms

Tehseen, Shehnaz * and Khalid, Saddam and Rather, R. A. and Qureshi, Zuhaib Hassan and Halbusi, Hussam Al (2020) HRM practices for knowledge management and retail firms’ performances: a comparative study among Malay and Chinese firms. International Journal of Entrepreneurship, 24 (1). pp. 1-7. ISSN 1099 9264

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Abstract

The current study examines the impact of human resource management (HRM) practices for knowledge management (KM) on perceived business performances among Malay and Chinese firms in Malaysia. Data were collected through a face-to-face survey with 200 owners of firms, comprising 100 Malay entrepreneurs and 100 Chinese entrepreneurs, operating in the retail sector of Klang Valley, Malaysia. Data were analysed using Partial Least Squares Structural Equation Modeling (PLS-SEM) and Multi-Group Analysis (MGA). The results of PLSSEM revealed that HRM practices for KM have a direct and positive impact on the perceived financial performance, perceived non-financial performance, and perceived business growth of Malay and Chinese firms. However, non-significant impact of HRM practices for KM on perceived performance relative to competitors was found among Chinese firms. Results of MGA revealed significant differences between Malay and Chinese firms in relation to the impact of HRM practices for KM on perceived financial performance and perceived performance relative to competitors.

Item Type: Article
Uncontrolled Keywords: Knowledge Management (KM); KM Practices; HRM practices for KM; Retail firm performances; PLS-SEM.
Subjects: H Social Sciences > HD Industries. Land use. Labor > HD28 Management. Industrial Management
Divisions: Others > Non Sunway Academics
Sunway University > Sunway Business School [formerly Sunway University Business School until 2023] > Dept. Management
Depositing User: Dr Janaki Sinnasamy
Related URLs:
Date Deposited: 31 Jan 2020 08:50
Last Modified: 03 Feb 2020 09:01
URI: http://eprints.sunway.edu.my/id/eprint/1214

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