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Number of items: 2.

C

Cheng, Boon Liat* and Mansori, Shaheen and Gan, Chin Chuan* and Imrie, Brian C Hotel service recovery and service quality: Influences of corporate image and generational diļ¬€erences in the relationship between customer satisfaction and loyalty. Journal of Global Marketing, 30 (1). pp. 42-51. ISSN 0891-1762

L

Lee, Michelle Chin Chin * Job Resources as a mediator between management trust climate and employees' well-being: A cross-sectional multilevel approach. Asian Academy of Management Journal, 22 (2). ISSN 1394-2603

This list was generated on Thu Dec 28 16:31:50 2017 +08.