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Cheng, Boon Liat * and Mansori, Shaheen and Gan, Chin Chuan * and Imrie, Brian C. * (2017) Hotel service recovery and service quality: Influences of corporate image and generational diļ¬€erences in the relationship between customer satisfaction and loyalty. Journal of Global Marketing, 30 (1). pp. 42-51. ISSN 0891-1762

This list was generated on Sat Aug 15 12:39:23 2020 +08.