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Nezakati, Hossein * and Keshavarz, Yousef (2012) To explore hotel service factors effect on increasing tourist loyalty - Malaysia evidence (Preliminary study). In: 2nd International Conference on Education and Information Management (ICEIM-2012), 21-22 December 2012, Penang, Malaysia.
Nezakati, Hossein * and Keshavarz, Yousef (2013) A case study of domestic tourism - Malaysia evidence focusing on the role of transportation. In: Domestic tourism in Asia and the Pacific. World Tourism Organization (UNWTO), Spain, pp. 350-357. ISBN 9789284414826
Keshavarz, Yousef and Nezakati, Hossein * (2013) The effects of Malaysian hotels services on customer loyalty. In: 4th International Conference on Education and Information Management (ICEIM 2013), 21-22 December 2013, Penang, Malaysia.
