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John, Surej and Sivakumari, Supramaniam * (2024) Value co-creation research in tourism and hospitality management: a systematic literature review. Journal of Hospitality and Tourism Management, 58. pp. 96-114. ISSN 1447-6770

Sivakumari, Supramaniam * and John, Surej and Sanjaya, Singh Gaur (2024) The role of sales personnel empathy and customer-oriented behaviour on female consumers' emotions and satisfaction: an empirical analysis. FIIB Business Review. pp. 1-16. ISSN 2319-7145

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