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Lee, Angela Siew Hoong * and Zuraini Zainol, and Ng, Claudia and Chan, Khin Whai (2019) Decision Tree: Customer churn analysis for a loyalty program using data mining algorithm. In: Soft Computing in Data Science: 5th International Conference, SCDS 2019 Proceedings, August 28–29, 2019, Iizuka, Japan.
Lee, Angela Siew Hoong * and Chong, Daniel Ka Leong * and Chan, Khin Whai (2018) OpinionSeer: Text visualization on hotel customer reviews of services and physical environment. In: International Conference on Information Science and Applications (ICISA), 25-27 June 2018, Hong Kong.