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Mahmoud, Ali B. and Berman, Alenxander and Tehseen, Shehnaz * and Hack-Polay, Dieu (2022) Modelling Socio - Digital Customer Relationship Management in the Hospitality Sector During the Pandemic Time. In: Consumer Behavior Change and Data Analytics in the Socio-Digital Era. IGI Global, pp. 169-191.

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