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Keshavarz, Y. and Ansari, Z. and Nezakati, Hossein * (2021) Developing a new model of service quality in hotels during infection disease outbreak (case study Covid-19). In: 3rd International Tourism Retail and Service Management Conference (TRMC) 2021, 12-13 October 2021, Sunway University, Sunway City, Selangor.

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