Items where Author is "Azam, Ferdous S. M."

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Tarofder, Arun Kumar and Nikhashemi, Seyedrajab * and Azam, Ferdous S. M. and Selvantharan, Prashantini and Haque, Ahasanul (2016) The mediating influence of service failure explanation on customer repurchase intention through customers satisfaction. International Journal of Quality and Service Sciences, 8 (4). pp. 516-535. ISSN 1756-669x (Submitted)

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