Consumer electronics e-retailing: Why the alliance of vendors, e-service quality, trust and trustworthiness matters?

Chek, Yin Ling * and Ho, Jessica Sze Yin * (2016) Consumer electronics e-retailing: Why the alliance of vendors, e-service quality, trust and trustworthiness matters? Procedia - Social and Behavioral Sciences,, 219. pp. 804-811. ISSN 1877-0428

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Official URL: http://www.sciencedirect.com/science/article/pii/S...
Item Type: Article
Additional Information: Paper presented at 3rd Global Conference on Business and Social Science 2015, GCBSS-2015, 16-17 December 2015, Kuala Lumpur, Malaysia
Uncontrolled Keywords: E-service quality; trustworthiness; trust; online purchasing intention; consumer electronics
Subjects: H Social Sciences > HF Commerce
Divisions: Sunway University > Sunway Business School [formerly Sunway University Business School until 2023] > Dept of Marketing Strategy and Innovation [formerly Dept. Marketing]
Depositing User: Dr Janaki Sinnasamy
Related URLs:
Date Deposited: 24 Jan 2017 08:41
Last Modified: 25 Apr 2019 07:18
URI: http://eprints.sunway.edu.my/id/eprint/455

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