An overview of quantitative approach in welfare service delivery research

Samihah Khalil @ Halim, and Salihu, Abdulwaheed Adelabu (2012) An overview of quantitative approach in welfare service delivery research. Sunway Academic Journal, 9. pp. 16-28. ISSN 1823-500X

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Abstract

Quantitative research stresses on an inquiry that attempts to systematically measure and predict phenomena through the use of standardized tools. The paper aims to demonstrate the utilization of systematic procedures of conducting quantitative research on the delivery of primary education and healthcare service by local governments. Specifically, this paper describes research design, sampling framework, instrumentation, measurement of variables, reliability and validity, piloting the questionnaire and redesigning the final instrument. The Modified Quantitative Service Delivery Survey (MQSDS) constructed for the study is an effective tool to be used in determining the status of service delivery by local governments in Nigeria

Item Type: Article
Additional Information: Authors are with the School of Government, College of Law, Government and International Studies, Universiti Utara Malaysia
Uncontrolled Keywords: welfare service delivery; statutory allocation; managerial accountability; leadership; local government councils (LGCs)
Subjects: H Social Sciences > HN Social history and conditions. Social problems. Social reform
J Political Science > JS Local government Municipal government
Divisions: Others > Non Sunway Academics
Depositing User: Ms. Molly Chuah
Date Deposited: 29 Sep 2016 08:02
Last Modified: 29 Sep 2016 08:02
URI: http://eprints.sunway.edu.my/id/eprint/389

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