Covid-19 and E-wallet usage intention in Kyrgyzstan

Yong, Wooi Keong * and Maizaitulaidawati, Md. Husin and Zhamgyrchiev, Nurusultan (2023) Covid-19 and E-wallet usage intention in Kyrgyzstan. Asian Journal of Humanities and Social Studies, 11 (1). ISSN 2321-2799

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Abstract

The usage of electronic commerce has continued to expand since the Covid-19 pandemic began in developed and developing countries. However, the usage of electronic commerce in Central Asian countries is underresearched. This study aims to determine the factors that influence e-wallet usage intention in Kyrgyzstan. The theory of planned behaviour (TPB) is extended and adopted in developing the hypotheses. Using surveys, 319 questionnaires were collected from young and middle-aged adults in Kyrgyzstan. The findings show that attitude, subjective norm and perceived behavioral control has a positive relationship with intention to use e-wallets. It is also found that attitude and intention will be stronger if the perceived behavioral control is high. The findings suggest ways to enhance the use of e-wallets in in Kyrgyzstan.

Item Type: Article
Uncontrolled Keywords: Theory of Planned Behavior; Covid-19; e-wallet use; cashless payment; Kyrgyzstan
Subjects: H Social Sciences > HF Commerce
Divisions: Others > Non Sunway Academics
Sunway University > School of Interdisciplinary Studies > Centre for American Education (CAE)
Depositing User: Ms Yong Yee Chan
Related URLs:
Date Deposited: 31 Mar 2023 04:06
Last Modified: 04 Apr 2023 08:38
URI: http://eprints.sunway.edu.my/id/eprint/2165

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