Review of social media potential on knowledge sharing and collaboration in tourism industry

Nezakati, Hossein * and Asra, Amidi and Yusmadi, Yah Jusoh and Shayesteh, Moghadas and Yuhanis, Abdul Aziz and Roghayeh, Sohrabinezhadtalemi (2015) Review of social media potential on knowledge sharing and collaboration in tourism industry. Procedia - Social and Behavioral Sciences,, 172. pp. 120-125. ISSN 1877-0428

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Social media have revolutionized communication in tourism industry. Review of the current literature revealed that previous studies have examined the role of information technology in tourism, but still there is a lack of study to reveal how social media promote knowledge sharing processes. To this end, the authors review extant related articles in knowledge management in tourism. The purpose of this study is understanding of knowledge sharing in social media in tourism sector. Specific concentration is on integration of tacit knowledge sharing during pre-travelling decision making. Finding of this study contribute to researchers, organizations and policy makers in tourism industry.

Item Type: Article
Additional Information: Global Conference on Business & Social Science (GCBSS), 15-16 December 2016, Kuala Lumpur, Malaysia.
Uncontrolled Keywords: knowledge sharing; social media; tacit knowledge; pre travelling processes
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > G 154.9 Tourism
Divisions: Others > Non Sunway Academics
Sunway University > Sunway University Business School > Dept. Marketing
Depositing User: Ms Yong Yee Chan
Related URLs:
Date Deposited: 26 Apr 2022 08:06
Last Modified: 26 Apr 2022 08:06

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