Does religiosity matter for green hotel selection? An empirical investigation on Chinese religious consumers

Wang, L. and Wang, Z. X. and Zhang, Qi and Wong, P. P. W. * (2021) Does religiosity matter for green hotel selection? An empirical investigation on Chinese religious consumers. Tourism Economics Management and Policy Research, 1 (2). pp. 79-95.

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Previous investigation of green purchase attitude-behavior gap has shown inconclusive or even controversial results. Researchers appear to have under-estimated or ignored religiosity as an individual’s fundamental belief and core values that influence a consumer’s decision-making process. The purpose of this study is to examine the relationship between religiosity, consumers’ green purchase attitudinal characteristics, and behavioral aspects i.e., consumer attitudinal loyalty. A total of 418 usable questionnaires were collected to empirically test the hypotheses using SPSS and Structural Equation Modeling. The results showed that religiosity positively influenced perceived consumer effectiveness, environmental concern, environmental knowledge, and ultimately, leading to consumer loyalty. In addition, religiosity displays negative influence on consumer loyalty. This study expanded the existing knowledge based on green hotel selection among Chinese religious consumers in the tourism literature. The empirical findings would greatly benefit hotel managers and other key stakeholders in the hospitality industry.

Item Type: Article
Uncontrolled Keywords: Religiosity; Consumers’ attitudinal characteristics; Consumer loyalty; Theory of reasoned action & Theory of planned behaviour; Green hotel selection
Subjects: G Geography. Anthropology. Recreation > G Geography (General) > G 154.9 Tourism
Divisions: Others > Non Sunway Academics
Sunway University > School of Hospitality and Service Management [formerly School of Hospitality until 2020]
Depositing User: Dr Janaki Sinnasamy
Related URLs:
Date Deposited: 15 Oct 2021 08:49
Last Modified: 15 Oct 2021 08:49

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