Understanding the use of knowledge sharing tools

Lee, Angela Siew Hoong * and Wang, Shan and Yeoh, William and Ikasari, Novita (2020) Understanding the use of knowledge sharing tools. Journal of Computer Information Systems. pp. 1-13. ISSN 0887-4417

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Official URL: http://doi.org/10.1080/08874417.2020.1752850


This paper investigates the drivers of the use of knowledge-sharing tools through the lens of task– technology fit (TTF), the role of social factors, and the cognitive and affective mechanisms. Data were collected from 294 knowledge workers and analyzed using partial least squares. This study found that cognition (i.e., perceived usefulness) and positive affect play an important role in mediating the effect of TTF, social influence, and trust on users’ behavioral intention. Interestingly, the role of negative affect as a mediator between sociotechnical factors and behavioral intention is considered not significant by the knowledge workers. This research has practical implications for organizations that are planning or reviewing their knowledge-sharing initiatives.

Item Type: Article
Uncontrolled Keywords: Knowledge sharing; affect response model; knowledge worker
Subjects: Q Science > QA Mathematics > QA75 Electronic computers. Computer science
Divisions: Others > Non Sunway Academics
Sunway University > School of Engineering and Technology [formerly School of Science and Technology until 2020] > Dept. Computing and Information Systems
Depositing User: Dr Janaki Sinnasamy
Related URLs:
Date Deposited: 01 Jul 2020 09:43
Last Modified: 07 Oct 2020 04:49
URI: http://eprints.sunway.edu.my/id/eprint/1314

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